From scheduled routines to urgent issues or flexible field tasks, each task type is designed to fit specific needs and ensure smooth, trackable operations.

Recurring operational tasks

Routine Tasks are scheduled activities that repeat on a daily, weekly, or monthly basis.

These are designed to maintain operational continuity and ensure compliance with standards — such as regular cleaning, safety checks, equipment maintenance, or daily reports.

Recurring Operational Tasks
Spot Tasks

Tasks for unexpected situations

Spot Tasks are created in response to immediate, unplanned events or observations in the field.

Whether it’s a sudden equipment failure, an urgent cleaning need, or an identified risk, these tasks allow managers or staff to quickly assign a one-time job.

Tasks assigned directly by management

Action Tasks are predefined and triggered by specific events, decisions, or system conditions.

These tasks are usually assigned by supervisors, administrators, or automated workflows — such as responding to compliance alerts, initiating audits, or resolving high-priority issues.

Action Tasks
Flex Tasks

Self-Initiated Tasks by Field Employees

Flex Tasks empower field personnel to create and complete tasks independently, without waiting for manager approval.

Ideal for recording observations, reporting minor issues, or completing unlisted but necessary duties — these tasks promote flexibility, initiative, and real-time documentation in the workplace.

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Real feedback from real users — discover how SmartQoD makes their operations faster, simpler, and more efficient.

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